Psychosocial risks such as violence and bullying can lead to stress at work. 4% of the working population report that they have been victims of actual physical violence from people outside the workplace. Many more will have suffered from threats or insults. 9% of workers in Europe report being subject to bullying. Statistics like this are enough reason to take action.
Musculoskeletal disorders (MSDs) remain the most common occupational disease in the European Union and workers in all sectors and occupations can be affected. Recent figures, for example from Austria, Germany or France, also demonstrate an increasing impact of musculoskeletal disorders on costs. This latest report, following on from the Agency’s previous research, aims to give an updated overview of the current European situation as regards musculoskeletal disorders, the trends over the years since the first campaign in 2000, and a detailed insight into the causes and circumstances behind MSDs. The report highlights the main issues and aims to provide a well-founded evidence base, helping policy makers, actors at enterprise and sector level, as well as researchers and those who record, prevent and compensate occupational diseases in the European Union to set the agenda for the next years.
According to the International Labour Organisation (ILO, 2005) psychosocial problems may result in illness, injury, stigmatization, isolation, and even death. They can also have a considerable impact on the employer – such as reduced productivity and lowered morale. Staff in the health care sector is particularly subjected to such mental health risks (World Health Organisation (WHO), 2004). Therefore, it is important and very useful to invest in mental health promotion in this sector.
This report provides an overview of the most important issues related to occupational safety and health
(OSH) for cleaning workers in terms of working conditions, risks and prevalence of exposures and health
outcomes, and identifies information gaps and challenges.
Cleaning includes a broad range of activities performed in different work environments across all
sectors. The risks to which cleaners are exposed therefore depend on the tasks they perform and the
premises they work in. As most of the cleaning work is performed as contract cleaning, employers
sometimes face difficulties in controlling the OSH conditions in the "host companies" where their staff
work.
Accessing information on occupational accidents and diseases remains challenging as cleaning workers
are spread over different sectors and it is therefore difficult to put monitoring systems in place. In
addition, a significant part of the cleaning workforce is undeclared, especially in private households,
which also complicates data collection. Studies on work-related diseases indicate that MSDs, respiratory
diseases, including asthma, skin diseases and mental ill health are the most common work-related
health effects found in cleaners, and suggest a higher prevalence of health problems in cleaning workers
than in other sectors.